Shadeland Studios Support

3rd Party Support

Overview

Besides creating digital products, Shadeland Studios also creates custom content such as Applications, Web / Flash Games, Web Sites, Interactive as well as graphics, audio and video production.

Check out our Showcase and Downloads sections for examples of design and code work.

Support

Please read the information below to better understand how this site works and the common problems that users may have. Please contact us if you have further questions.

Shadeland Studios' F.A.Q.

  • How do I download my purchased product?

    Login to your account on the store page, then select order history. You will see a list of all of your orders. Select an order to view and then on the order page, you will have a link called "Download Here" which is available after the payment and verification process.

  • Who is Shandeland Studios?

    A company started by 2 designers in Pittsburgh, PA USA. We are now located in and registered with the State of Florida.

  • What type of mobile applications do you offer?

    We create mobile products in Flash Lite 1.1 and 2.0 formats. We also create web apps for the iPod and iPhone

  • What payment options do I have?

    We currently accept PayPal and Credit Cards.

  • How long will it take to process my payment and receive my download link?

    You will receive an email with your download link usually within 2-8 hours. If you have paid using an eCheck, it will depend on your bank to clear and may take a few days.

  • Can I get a refund?

    Since we sell digital products online we can not give out refunds.